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Communication & Record-Keeping Training Courses Overview:

Delegates who attend this course will leave with an enhanced awareness of what makes good communication and record-keeping within their working environment and will gain improved communication skills which are needed to maintain healthy working relationships.

Areas Covered:

• What is communication?
• Effective methods of communication.
• The management of communication.
• Legislation and best practice.
• Effective record-keeping.
• Keeping records in the care environment.

How is this course delivered?

This course can be delivered in-house at your location for classes of up to 12 delegates. We offer rigorous training with hands-on elements, designed to instil lasting knowledge into your carers.

Is this the right course for my staff?

We will ensure that your carers are well versed in the latest CQC recognised methods and practices. To find out more, do not hesitate to call us on 0330 107 7636 and one of our advisors will be there to help!

When does the training take place?

Whether your company is booking in advance or organising training at short notice; our trainers are available 7 days a week and will attend any venue nationwide. Evening courses are also available.